Online Bookings - Terms & Conditions

Please contact our customer service team prior to your flight if any of the following apply: TRAVELING WITH INFANTS, MINORS UNDER THE AGE OF 18, PETS, or for any additional assistance to make the proper accommodations for your trip.



Prior to arriving in the Bahamas, please be sure to download the exempt app prior to departure following the link: https://exempt.gov.bs/



For more information or questions on travel requirements please visit the following link: https://www.bahamas.gov.bs/



We appreciate the opportunity to serve you onboard our aircraft. Please be sure to arrive no later than 30 minutes prior to your departure time.



Getting to the Fort Lauderdale Terminal:

Fort Lauderdale Sheltair Terminal: 1050 Lee Wagener Blvd Fort Lauderdale, Fl 33315. For detailed driving instructions please visit our website or contact us at 1-954-210-5569.

Getting to Miami Seaplane Base:

Miami Seaplane Base: 1000 MacArthur Causeway Miami, Fl 33132. Contact us at 1-954-210-5569.




At the Airport:

Please arrive to the airport with your passport book and necessary travel documents no later than 30 minutes prior to your departure time. If you drive yourself to Sheltair, please approach a Tropic representative and they will provide you with a parking pass and instruct you where to leave your vehicle. Valet options available. Parking is always free when you fly with Tropic Ocean Airways.



Baggage Policy: Each passenger is allowed 30 pounds of baggage on flights departing to and from North Bimini and 50 pounds on flights departing to and from Great Harbour, Cat Cay, and Nassau. Excess baggage will have a fee associated and carriage cannot be guaranteed; storage of excess baggage is not provided. Please see the below for more information.



Shared Charter Baggage Weight Limits

Standard luggage: Seaplane 30 pounds and Wheeled 50 pounds included with fare.


Additional non-standard items (any dimension greater than 14x27) or 51-100 pounds of items charged at $1.50/lb., when space/weight is available.

101+ pounds or non-standard items, are accepted on a space available basis only at $1.50/lb. + seat removal fees, if applicable. Items not able to be shipped on guests flight, will be scheduled for shipment on a later flight if the guest wishes. Guest should be aware there may be additional duties or fees for unaccompanied baggage. Guest should request and fill out a Bahamas form C-18, Unaccompanied Baggage Declaration. Should guest choose not to fill out C-18, unaccompanied baggage will be shipped as cargo and guest will be responsible for obtaining a Bahamian customs broker to retrieve items from the destination.


Any luggage guests wish to leave in our Fort Lauderdale International facility, may be left for up to three days at no charge, space permitting. Any additional days will be charged at $25/day per suitcase. Storage charges for non-standard items will be discussed with guest prior to departure by Cargo Department, on a space available basis.

If a guest wishes to have a non-standard item(s) guaranteed on a specific flight, guest have the option to purchase a round trip fare for each seat removed to accommodate the item(s). A $25/seat removal fee also applies. Guest is responsible for securing assistance at their destination for unloading of items over 100 pounds in order to prevent injuries to our flight crew.


Guests traveling with non-standard items will need to complete Tropic Ocean Airlines Non-standard Luggage Form. Tropic Ocean Airways will send guest the proper form upon notification by guest that non-standard items will be traveling. This form must be submitted to Tropic Ocean Airways no less than 72 (seventy-two) hours prior to departure, or immediately if booking less than 72 hours prior to flight.

Guests departing with over 100 pounds of luggage or non-standard items are required to check-in one hour prior to departure in order to allow extra time for additional processing.

There are no additional fees for excess baggage or non-standard items traveling with guests on their charter flights, except $25 seat removal fee (per seat removed) to properly restrain non-standard items to FAA requirements.

Items in excess of maximum charter flight weight will be handled as outlined above.


If you have expensive, bulky, or food items to transport with you to The Bahamas please email cargo@flytropic.com so we can provide correct documents or accommodations.



When traveling to the Bahamas, you are required to present evidence of return or onward travel in accordance with Bahamian immigration regulations. Tropic Ocean Airways, LLC shall not be responsible or liable for any expenses associated with a passenger's failure to comply with Bahamian immigration regulations. Tropic Ocean Airways, LLC retains the right to collect or debit, on demand, any expenses incurred by it with respect to a passenger's failure to adhere to these regulations..



Explaination of ticket types:

Limited Time Offer tickets/ promotional fares are non-refundable/non-transferable/no changes.




Regular tickets are non-refundable/non-transferable. Changes are allowed up to 72 hours prior to the flight. Within 72 hours of travel changes are not allowed. A change fee of $200 per passenger will be charged for any changes.



With the Refundable ticket upgrade you have the ability to cancel your flight up to 2 hours prior to departure and receive a full refund to your original form of payment.



If there is severe weather conditions and Tropic Ocean Airways is compelled to cancel the flight, all non-refundable tickets will be retained as credit on file for a duration of one (1) year.



Hazardous Items:


Tropic Ocean Airways prohibits the transport of any item(s) deemed hazardous materials or dangerous goods by the Department of Transportation, as set forth in CFR 172.101. Department of Transportation Hazardous Materials List. Many common items may be considered hazardous materials. Some items may not be carried on any aircraft. Some items are only allowed in carryon baggage, while others are only permitted in checked baggage. Some items may not be on board any aircraft with passengers.



Common items with restrictions:

Any lithium ion batteries. Lithium ion batteries and battery packs are prohibited from travel by aircraft with passengers unless attached to the item they are meant to power.

Spray deodorant is considered a flammable aerosol and is prohibited.

Any product containing bleach (liquid or powdered) is prohibited.

Any volatile or flammable chemical (Tiki torch oil, model rocket fuel, lighter fluid, etc.) is generally prohibited.


Any type of explosives, including ALL types of fireworks.

Oxidizers, such as hydrogen peroxide, are prohibited from our aircraft.

Guns and ammunition. The Bahamas has very strict laws restricting importation of firearms and ammunition. It is the responsibility of the guest to ensure all Bahamian laws are followed. SEVERE fines and penalties exist for improper importation of firearms and ammunition.

Any questions about whether an item is considered hazardous or dangerous shall be directed to the Safety department.

This is not an all-inclusive list. Regulations change at any time as needed by the Department of Transportation.

Unaccompanied Minor and Minors Traveling with Only One Parent. Please read and follow the CBP guidelines.

If a child (under the age of 18) is traveling with only one parent or someone who is not a parent or legal guardian, what paperwork should the adult have to indicate permission or legal authority to have that child in their care?


Due to the increasing incidents of child abductions in disputed custody cases and as possible victims of child pornography, Customs and Border Protection (CBP) strongly recommends that unless the child is accompanied by both parents, the adult have a note from the child's other parent or, in the case of a child traveling with grandparents, uncles or aunts, sisters or brothers, friends, or in groups* OR if a minor is flying without parents, OR if the child traveling has a different last name than the parent traveling, a note signed by both parents stating "I acknowledge that my wife/husband/etc. is traveling out of the country with my son/daughter/group. He/She/They has/have my permission to do so." See our Q&A parental consent. SEE BELOW

* School groups, teen tours, vacation groups

CBP also suggests that this note be notarized.


While CBP may not ask to see this documentation, if we do ask, and you do not have it, you may be detained until the circumstances of the child traveling without both parents can be fully assessed. If there is no second parent with legal claims to the child (deceased, sole custody, etc.) any other relevant paperwork, such as a court decision, birth certificate naming only one parent, death certificate, etc., would be useful.

Adults traveling with children should also be aware that, while the U.S. does not require this documentation, many other countries do; failure to produce notarized permission letters and/or birth certificates could result in travelers being refused entry (Canada has very strict requirements in this regard).
v5.494 Terms & Conditions Privacy Statement
Currency Converter
Amount:
From:
To:
Currency conversion is for your convenience only and is not a guaranteed price quote. All purchases will be made in U.S. dollars. Your credit card provider will determine its own exchange rate as described in your credit card agreement, which will determine the final purchase price in your local currency.